Leafari Guarantee

We guarantee to provide healthy plants, clearly labeled, ready to establish and grow. Plants are delivered to you at the correct time for planting in your region.

Detailed planting info and success tips can be found whenever you need them, from wherever you are, here: Leafari Planting Guide Library

Open boxes and review your items promptly.

Please report any issues within 7 days so we can address the situation right away. Plants, dormant or actively growing, are perishable.

Errors and quality concerns

If there's an error with your order or the shipping company was rough with your box, please contact us within 7 days of receipt. We’ll ask you to share photos. Do not discard or plant before connecting with us.

Occasionally items do not grow true-to-name. In such instances, we'll ask for photos. To address true-to-name issues, you must contact us during the growing season for which the plant was purchased. In such cases, we will replace promptly with the correct variety if stock is available. Otherwise we will issue a store credit for the item. We do not provide cash refunds for plants that have been shipped, delivered and grown.

There are some things that fall outside our control. Leafari cannot assume responsibility for disappointing results caused by bad weather, delayed planting, improper storage, planting outside recommended growing zones, predation or cultural/care issues.

Questions or concerns? Please contact us.